Service is generally fast, the food is good, and most of the staff are friendly and helpful. However, the older man with glasses who I believe is the owner consistently displays rude and obnoxious behaviour. His attitude towards customers is dismissive and unwelcoming, which completely undermines the otherwise good experience provided by the rest of the team. Unfortunately, his manner of service is off putting and reflects poorly on the business. It would be far better if he remained in the back assisting with kitchen operations rather than interacting with customers. Good customer service matters and one negative interaction can undo all the positives.
Burgers on Broadway - 215-231 Kingsgrove Rd
Joe - a week ago
Never eaten in the restaurant, we usually get take away. Even so, the food is absolutely delicious and is always ready on time! Love that we can adjust the heat. Service on pick up had always been friendly. One of our go-to take aways, and where we always go for Indian now 🤤😍